Your enquiry. Your information.

01 / WHO WE ARE

Who we are

Vanrely is operated by Guangdong Wanxin International Supply Chain Co., Ltd. (广东万信国际供应链有限公司). This notice explains how we handle information connected with this website and business enquiries.

Contact person

Mr. Wang · General Manager

Email

sales@vanrely.com

Contact address

Room 905-A533, No. 26 Jinlong Road, Nansha District, Guangzhou, Guangdong, China

02 / INFORMATION YOU SHARE

Information you share

Our enquiry forms ask for your name, a way to reach you and your requirements. You may also provide company name, email, WhatsApp or WeChat details, country or project location, products of interest, quantities and drawing notes. Provide at least one contact method so we can reply; other project details can be clarified later.

Files are sent by email, not uploaded through the website form. Send only information relevant to your enquiry, and remove unnecessary personal details from drawings and documents. Do not send identity documents, payment card details or unrelated sensitive information.

Website hosting and form services may also process technical information such as IP address, browser details, request time and visited pages to deliver and protect their services.

An enquiry also includes its submission page and, for a labelled link, a channel code such as email, WhatsApp or catalog. This helps us understand which links bring enquiries. These codes contain no contact details; unrecognised channels are recorded as unattributed. The code travels in the link without cookies or browser storage.

03 / WHY WE USE IT

Why we use it

We use enquiry information to understand the requested supply scope, communicate with you, prepare quotations and follow up on the enquiry or resulting order. We may also keep relevant records for business administration, security and legal obligations.

Where applicable law requires a legal basis, we use information to take steps you request before a contract, manage business enquiries in our legitimate interests, or meet legal obligations, as appropriate. If a particular use requires your consent, we will ask for it separately.

Sending an enquiry does not subscribe you to a mailing list. We do not sell your enquiry information or use it for automated decisions about you.

04 / SERVICES & RECIPIENTS

Services & recipients

• FormSubmit receives the text entered in the website form and forwards it to sales@vanrely.com. Our sales team uses your contact details to respond to your enquiry. Our business email service processes incoming and outgoing messages and attachments.
• Relevant enquiry information may be added by our team to a Feishu sales register to organise follow-up.
• Netlify provides website hosting. Staff handling your enquiry, and service providers supporting these systems, may process information needed for their roles.
• If supplier or logistics input is needed for pricing or delivery, we share relevant project details and only the contact information needed for that task. Information may also be disclosed where required by law.

05 / LOCATION & RETENTION

Location & retention

Our team handles enquiries in China. Third-party services may process information in other countries. Contact us if you need details about the services or locations relevant to your enquiry, or have a concern before sharing personal information.

We keep enquiry and correspondence records for as long as needed for follow-up, an active quotation or order, relevant legal duties and the resolution of related disputes. When they are no longer needed for those purposes, they should be deleted or anonymised. Contact us to request a review of the records relating to you.

FormSubmit currently states that its submission archive is retained for 30 days. This is a service-specific period; it is not a deletion deadline for messages already received in our mailbox or records entered in the sales register.

06 / BROWSER STORAGE & LINKS

Browser storage & links

Language selection uses page links and the language switch. We load Google Analytics only after you choose Allow analytics, to understand page visits, source links and enquiry steps. Declining does not affect browsing or enquiries. We do not enable advertising personalisation or send names, contact details, requirements or drawing contents to Analytics.

Google processes page and action codes, language, connection IP, request time, basic browser or device information, and analytics cookie identifiers. Enhanced measurement, Google signals and granular location and device collection are disabled. We do not send User-ID or customer-provided data. Google may process this information outside your country.

Your analytics choice is stored in this browser for 180 days. Analytics cookies, used after permission, are also configured for 180 days. Google user and event data retention is configured for two months, with renewal on new activity disabled. This does not mean aggregated reports are deleted after two months.

You can withdraw permission at any time through Analytics preferences in the footer by choosing Decline analytics. Withdrawal stops further website analytics and clears the analytics cookies set by this website, without reloading the page or clearing your enquiry draft. It does not automatically delete data already received. You can also clear site storage in your browser or send an information request to our business email.

Google Privacy Policy · Google Analytics data retention

Opening a WhatsApp link, using email or submitting a form takes you to or uses an external service. Those services apply their own privacy practices and may use cookies or similar technology. This notice covers our handling of the information we receive.

The verification step on FormSubmit uses Google reCAPTCHA to prevent abuse. That external service may use cookies and browser-related information for risk analysis under its provider’s privacy practices; reCAPTCHA is not loaded directly on our browsing pages.

07 / YOUR CHOICES & REQUESTS

Your choices & requests

You can ask us to explain our use of your information, provide access or a copy, correct inaccurate details, or delete information that is no longer needed. Depending on applicable law, you may also request restriction or portability, object to processing, or withdraw consent for a use that relies on it. Withdrawing consent does not affect earlier lawful processing.

To make a request or object to further enquiry follow-up, email sales@vanrely.com with enough information to identify the relevant correspondence. We may need proportionate identity confirmation to protect the information. You may also complain to the data protection authority responsible for your location.

08 / UPDATES TO THIS NOTICE

Updates to this notice

We will update this page when our information handling changes. The date above identifies this version. Where a change requires additional notice or consent, we will provide it as required.