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PROCUREMENT FAQ

Clear answers before you enquire.

Product selection, order information and supply coordination.

What is VANRELY’s role in my project?

VANRELY is a building materials supply company. We source products against your list, follow up supplier fabrication and agreed checks, and arrange packing and export shipment. Suppliers carry out the manufacturing work.

Can I enquire before my drawings are complete?

Yes. Send a product description, approximate quantities and destination. Include the drawings or material list you already have. We can identify what still needs to be clarified before the order is confirmed.

Which products can be supplied together?

Our supply range covers structural steel, metal roofing and wall cladding, sandwich panels, daylighting, roof accessories, fasteners and anchorage. Project installation supplies can also be reviewed against your material list.

Can you fabricate to our drawings?

Yes. VANRELY arranges supplier fabrication to customer-approved drawings and project specifications. Confirm the drawing revision, material grades, dimensions, holes, connection details and finishes. Structural design and on-site installation are not included in the material supply scope.

Is a profile width enough to match roof sheets and daylighting?

No. Provide the complete model, section drawing and joint details. Products with the same nominal cover width may have different rib heights, pitches or joints. HV470 also distinguishes trim datum span from individual sheet width.

How do I specify sandwich panels?

Specify the core series, roof or wall use, joint form, cover width, panel thickness and cut length. Add outer and inner steel thicknesses, coating, colour, matching trims and performance requirements for the selected product.

Are the listed colour references RAL codes?

The listed colour codes are supplier references, not RAL codes. More colours and RAL matching can be reviewed for the order. Confirm the coating and final colour against a physical sample.

Are high-strength bolts supplied as complete sets?

Yes, to the selected connection specification. The illustrated heavy-hex set has one bolt, one nut and two washers; the illustrated tension control set has one bolt, one nut and one washer. The actual component grades, washer arrangement, finish and batch records follow the specified connection-set standard and order.

What quality records can accompany the order?

Material certificates, dimensional records, specified weld or non-destructive testing (NDT) records, coating or galvanizing records and packing lists may accompany the relevant products. Agree the required records and who provides them before ordering.

What is the minimum order quantity?

Minimum quantities depend on the product, size, fabrication and finish. Send the quantity for each item so we can check the purchasing requirements.

How are price and lead time confirmed?

A quotation requires the product specifications, quantities and destination. We check supplier availability and production requirements before confirming price and delivery dates in the quotation and agreed order.

How are payment and trade terms agreed?

Payment arrangements, trade terms and the costs included are stated in the quotation and agreed order. Confirm these terms before placing the order.

Can I request a sample?

Send the product or model you want to assess. Sample availability, specification, charges and shipping arrangements need to be confirmed for that item.

What should I do if delivered items need checking?

Contact sales@vanrely.com with the order reference, package or member marks, photographs and a description of the issue. We will check the information against the order and discuss the next steps.

Can mixed materials be packed by project area or batch?

Packing and labels can be coordinated by product type, project area or shipment batch. Agree member marks, package numbers, protection requirements and the receiving sequence with the supply list.

How do I send drawings or confidential project files?

Email files to sales@vanrely.com, including the same name, company or project reference used in your enquiry and the drawing revision. The website form collects your enquiry text and contact details. Tell us about confidentiality requirements before sending restricted project information.

What happens after I submit an enquiry?

Complete the verification step. Sales will review your requirements and follow up through the contact details provided. An enquiry is not a quotation or order acceptance. If needed, contact us directly by email or WhatsApp.

START YOUR ENQUIRY

Send your drawings or material list.

A short description is enough for a first enquiry. Share the details you already have, then we can clarify the rest.

Request a quotesales@vanrely.com

Helpful information

  1. Products, model references and quantities
  2. Drawings, revision and technical requirements
  3. Material grades, finish and matching parts
  4. Destination, delivery batches and requested dates
View the enquiry checklist